Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.
Should you ever have a concern or need to inquire regarding data protection, please contact our data protection representative.
Hap Hewes
Address: 2860 Plymouth Dr., Oakville ON 5R4 Canada
Phone: +1 905-362-5401
Email: h.hewes@polarpm.com
To log a formal privacy complaint, please email our data protection representative with the subject “Data Privacy Complaint” in the subject line.
How We Collect Personal Information
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- We will make it clear and transparent, that you are signing up to receive marketing communications, at the time that you sign up to receive marketing communications
- We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
- We will only retain personal information as long as necessary for the fulfillment of those purposes
How We Communicate/Disclose Personal Information
- There is never an obligation to receive marketing communications and we will remove personal information from our database and cease communications, within 10 days of requesting to do so
- We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
- The personal data provided should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
How We Use Personal Information
- We will never sell personal data to third-party companies
- We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
- We will make readily available to customers information about our policies and practices relating to the management of personal information.
- We will use “cookies” for remarketing client websites and Polar Performance Materials website
- When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting app.retention.com/optout
- We will use social media “pixels” for remarketing client advertisements and Polar Performance Materials advertisements
- We will use social media “pixels” in tracking the success of campaigns against internally generated benchmarks and goals
- We utilize lists purchased from third-party companies for direct mail campaigns
- We utilize lists on social media for targeted campaigns
- If requested, we are willing and able to provide an individual with the list(s) they appear on, if the permissions of our access gives us the ability to do so
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.